The right of withdrawal without justification under Government Decree 45/2014 (II. 26.) applies exclusively to Consumers.
Deadline: 14 calendar days from the receipt of the product. Withdrawal must be communicated in writing by means of a declaration sent to e-mail.
Obligation to return: the Consumer is obliged to return the product without delay, but no later than within 14 days from the communication of the withdrawal, to the Service Provider's registered office. The cost of return and the risk of damage during shipping shall be borne entirely by the Consumer. We do not accept cash-on-delivery packages.
Depreciation and liability for damages: the Consumer is liable for any depreciation resulting from use exceeding what is necessary to establish the nature and characteristics of the fridge magnets. If the product is returned damaged, scratched, or incomplete, the Service Provider is entitled to deduct the amount of damages from the purchase price to be refunded.
Custom products: there is no right of withdrawal in the case of fridge magnets that have been made according to the Customer's specific instructions, such as a personal photo, custom inscription, or custom size. After the production of these products, the order cannot be cancelled or returned.
A refund will only be made after the product has been received by the Service Provider and its condition has been verified, no later than within 14 days.